Reliable Support
Tailored to You
Exceptional and professional disability support services designed around your goals. We put participants first with innovative, person-centred care across Australia.
Person-Centred Care
Your goals drive everything we do
Finding the Right Support Shouldn't Be Hard
Navigating the NDIS can feel overwhelming. We believe every participant deserves straightforward access to qualified, compassionate support workers who genuinely care about achieving your goals.
Genuine Care
We listen to what matters to you. Every support plan is built around your aspirations, not a template.
Qualified Workers
Every support worker is screened, trained, and matched to your specific needs and preferences.
Your Feedback Matters
We value every piece of feedback. It helps us continuously improve the support we deliver to you.
Support Services That Make a Difference
From daily living assistance to community participation, we provide comprehensive NDIS support services tailored to help you live life on your terms.
Daily Living Support
Assistance with everyday tasks including personal care, meal preparation, household duties, and maintaining your home environment.
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Community Participation
We help you engage with your community, attend social activities, build connections, and participate in events that bring you joy.
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Respite Care
Quality respite services providing a break for primary carers while ensuring participants receive attentive, compassionate care.
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Plan Management
Take the stress out of managing your NDIS plan. We handle invoices, payments, and budgets so you can focus on your goals.
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Skill Development
Build independence through tailored programmes focused on life skills, communication, social skills, and personal growth.
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Transport Assistance
Reliable transport to appointments, community events, shopping, and social outings. We help you get where you need to go.
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100%
Client Focused
Exceptional Support Built Around Your Goals
At Professional Support Services & Solutions, we don't just provide services. We build relationships. Our commitment to understanding your unique needs means you receive support that truly makes a difference in your daily life.
Person-Centred Approach
Your goals, your preferences, your life. We tailor every support plan around what matters most to you.
Transparent Communication
No jargon, no surprises. We keep you informed at every step and welcome your feedback openly.
Innovative Solutions
We stay current with best practices to bring you the most effective and modern support strategies available.
How It Works
Getting started with Professional Support Services & Solutions is simple. We've designed a straightforward process so you can access the support you need without the stress.
Reach Out
Give us a call or fill in our contact form. Tell us a bit about yourself and what support you're looking for.
Free Consultation
We'll meet with you to understand your goals, review your NDIS plan, and discuss how we can best support you.
Personalised Plan
We create a tailored support plan that aligns with your NDIS funding and personal aspirations.
Start Your Support
Your matched support worker begins delivering services. We check in regularly to ensure everything is working for you.
Why Participants Trust Us
We measure our success by the outcomes of the people we support. Here's a snapshot of what drives us every day.
Satisfaction Rate
Based on participant feedback
24/7
Always Available
Support when you need it
NDIS
Registered Provider
Response Time
< 2hrs
AUS
Australia Wide
Serving participants in every state and territory.
Our Services
6 support categories
Participant Growth
Growing
YoY95%
Worker Match Rate
Satisfaction Rate
Based on participant feedback
24/7
Always Available
Support when you need it
NDIS
Registered Provider
Response
< 2hrs
95%
Match Rate
Australia Wide
Every state and territory.
Participant Growth
Growing YoY
Built on a Foundation of Care
Professional Support Services & Solutions was founded with a clear purpose: to provide disability support that genuinely changes lives. As a participant-focused provider, we understand that quality support starts with listening.
Our director, Cheni Norbu, brings a hands-on approach to every aspect of the business. Every support worker is personally selected, trained, and held to the highest standards of care and professionalism.
We're not a large corporation. We're a dedicated team that treats every participant like family. That personal touch is what sets us apart.
Get to Know Us
Professional Support
Services & Solutions
Trusted by Participants and Families
"The team at Professional Support Services & Solutions genuinely cares about my son's progress. They took the time to understand his needs and matched him with the perfect support worker. We couldn't be happier."
Sarah M.
Parent & Carer
"Professional Support Services & Solutions made the whole NDIS process so much easier. They explained everything clearly and set up my support plan quickly. I finally feel like I have a team that listens."
James T.
NDIS Participant
"What I appreciate most is how responsive and flexible they are. My needs change, and Professional Support Services & Solutions adapts without any hassle. They truly put participants first."
Rachel P.
NDIS Participant
Common Questions
Straightforward answers to help you understand our services and how the NDIS works with Professional Support Services & Solutions.
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian government programme that provides funding and support to people with permanent and significant disabilities. It helps participants access the services and support they need to live an independent and fulfilling life.
How do I get started with Professional Support Services & Solutions?
Simply give us a call on 0435 001 044 or fill in our contact form. We'll arrange a free consultation to discuss your needs, review your NDIS plan, and create a personalised support plan tailored to your goals.
Do I need an NDIS plan to use your services?
Yes, our services are primarily funded through the NDIS. If you're an NDIS participant with an active plan, we can work with you to allocate your funding towards the support services you need. We accept all plan management types: self-managed, plan-managed, and NDIA-managed.
How do you select your support workers?
Every support worker goes through a rigorous selection process including NDIS Worker Screening, police checks, reference verification, and in-depth interviews. We match workers to participants based on skills, personality, and shared interests to ensure the best possible relationship.
Can I change my support worker if it's not the right fit?
Absolutely. Your comfort and satisfaction are our priority. If your current support worker isn't the right fit, just let us know and we'll work with you to find someone who better matches your needs and personality.
Ready to Get the Support You Deserve?
Whether you're new to the NDIS or looking for a better provider, we're here to help. Get in touch today for a free, no-obligation consultation.